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Senior Business Analyst (Salesforce)

  • Paris, France
Job #: 45389
Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 30,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


Are you passionate about building Digital products? Are you data-driven and customer-focused? Do you have an eye for detail, while being able to keep sight of the bigger picture?

Then you have an opportunity to work with the best-in-class engineering and design teams supporting you to shape product vision. As a Senior “Salesforce” Business Analyst, you will play a vital role in shaping products of our customers that impact lives of millions of people worldwide.
#LI-DNI
Come join us!

JOB OVERVIEW

This is a fantastic opportunity to join an organization undergoing significant year on year growth, who are looking to invest in and expand the Pan European BA / Salesforce team supporting EPAM customers across the French region.

EPAM recruits exceptionally talented people who have a passion for and take pride in their work and are perfectionists in what they do. As a Senior Business Analyst, you will work together with Development project team, and be responsible for capturing business requirements from the Back-office stakeholders, translate them into specifications, and work closely with the Development project team to deliver the IT solution for the business.

As a Senior BA at EPAM you will have the opportunity to take responsibility for commercial relationships and deliver end to end solutions with leading edge software and digital technologies. In addition, you will be able to play a key role in shaping the practice as we continue to grow and mature.

Responsibilities

  • Serve as a subject matter expert and analyst/consultant, to understand customer’s needs, gather and document requirements
  • Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximise effectiveness
  • Work and collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands
  • Work to understand the intersection between technology, customers and business to cultivate business development opportunities
  • Understand and stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects client’s business and initiatives
  • Support from time to time in a consultative/pre-sales role on select digital engagements as needed and defined by the business and the client

Requirements

  • Core skills:
    • Proven experience across various Salesforce clouds (Sales, Marketing, Service and Platform clouds etc.) and lightning components
    • In-depth understanding of Salesforce technologies (clouds, offerings, custom development, integration, etc.)
    • Experience working in at least 2 verticals
    • Familiar with emerging digital trends and their application in the industry (Service Focus)
    • End to End delivery experience of at least 1 software delivery project
    • Able to understand high level business ideas, impact assess and break them down (user stories) to assist with service design and delivery
    • Strong Agile mindset and familiarity with other development methodologies
    • Excellent interpersonal, communication and client management skills
    • Bachelor’s degree or higher
  • Desirable skills:
    • To prosper and thrive we believe you will need
    • Strong analytical and problem-solving skills
    • Desire to learn and build next-gen products with our client and team of excellent Engineers
    • Product development and product ownership mindset
    • Mentor junior BA’s
    • Contribute towards EPAM Business Analysis Competency

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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