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Senior IT Infrastructure Support Engineer Nashville, TN, USA

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Senior IT Infrastructure Support Engineer Description

Job #: 50994
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


Do you like to work and explore multiple, complex IT technologies? Do you have knowledge in the area of Cyber Security and Information Security? Are you a customer-focused team player, who enjoys to become part of a large global organization? Scroll down to learn more about the position’s responsibilities and requirements.

What You’ll Do

  • Operate, analyze and implement automated solutions within the bank to reduce manual work and improve monitoring
  • Collaboratively build operational, near real time telemetry to make us better, faster and more efficient through Splunk
  • Analyze events and processes in a complex ecosystem, and produce insights, and identify areas for improvement
  • Operate, administrate and monitor critical Security Tools like Network Intrusion Detection Systems, Anti Malware products
  • A passion/interest in data analysis
  • Support the Service & Product Manager across several security domains
  • Plan, evaluate, migrate, develop, implement, configure, test and roll out systems (hardware or software, security controls)
  • Analyze outages and defective states and uphold high standards for timely issue resolution through excellent problem-solving skills
  • Contribute expertise to the management of existing and new Security IT products and services
  • Define workarounds for known errors and initiate process improvements
  • Maintain a knowledge base
  • Propose and implement systems enhancements

What You Have

  • A degree in an associated field and/or other advanced certification along with significant experience
  • Good understanding of telemetry data which involves understanding Splunk/Splunk ITSI,building dash boards, extensive search, regex queries, etc
  • Good understanding automation involves working on different use cases, reducing manual work, automating monitoring and checks, etc
  • Good understanding of managing endpoint security solutions such as advanced threat prevention solutions
  • Significant experience with security appliance installations, configuration and troubleshooting (e.g. Firewall, NIDS, FireEye, etc.)
  • Strong analytical skills with ability to collect and analyse significant amounts of data
  • Detailed understanding of Cyber Security, Information Security and its implementation in practice
  • Strong skills in the following operating system platform and Databases: MS Windows, Linux, UNIX, MS SQL, Oracle, MySQL
  • Knowledge of ITIL processes incident, problem management and change requests
  • Minimum 5 years of work experience in a financial environment in a similar position preferably
  • GCIA /GSEC/Security+ / CISSP certification or similar

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.