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Delivery Manager Wroclaw, Poland

Delivery Manager Description

Job #: 57756
Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Delivery Manager for our Wroclaw office.

At EPAM, Delivery Management is a much broader scale of Project Management. It is the organization,
administration, and supervision of people, processes, and technologies - which when combined into a
comprehensive plan, provide the business and technical functions needed to achieve what the clients
expect to receive.

The role will be to oversee management and EPAM clients’ relationships. You will be accountable for the
overall project delivery, client satisfaction, and management of expectations while ensuring that the
work is on strategy, on time and within budget.

Additionally, an important part of this role will be Resource Management and building the organization.
This means defining a recruitment demand, hiring proper people, and allocating them to projects that
match their skills and ambitions. You will be also responsible for creating a satisfying working
environment for your team members, creating career development plans, and keeping them motivated.

Responsibilities

  • Establish long-term partnerships with the clients and manage their expectations
  • Take end-to-end responsibility for the delivery
  • Build the delivery plan along with estimations on timeframes, quality, and quantity of resources required to successfully implement projects
  • Prepare engagement revenue and resource forecasts
  • Establish criteria concerning deliverability, performance, maintenance, design, and costs
  • Assure governance of processes in delivery management and production as per selected delivery model
  • Generate visible added value that the company delivers to the client by a suggestion of innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements and better user experiences
  • For the top management and the client - act as a single point of responsibility for any delivery related matters, including escalations, upsells, ramp-downs, etc
  • Perform knowledge management within the organization, define skills/technologies to be learned and request respective training
  • Perform motivation actions and coach/verify how the same is performed by managers and team leaders from your organization
  • Conduct performance appraisals and manage salaries within the organization to meet attrition and profitability goals
  • Ensure that proper software development processes and engineering standards are in place

Requirements

  • Experience in managing software delivery organizations
  • Experience in people management and growing the organization
  • Experience in IT project management, including management of several projects in parallel
  • Excellent knowledge of Agile software development methodologies
  • Prior experience with hands-on software development and good understanding of software engineering practices
  • Excellent leadership and communication skills
  • Demonstrated skills in client relationship management and ability to manage, direct and command respect from technical and delivery team members
  • Ability to engage with the client in technology discussions
  • Previous experience in working within outsourcing environment and managing offshore delivery organizations is highly desirable
  • Fluent English, both spoken and written

We offer

  • Vast opportunities for self-development: online courses and library, experience exchange with colleagues around the world, partial grant of certification
  • English language classes
  • Polish language classes for Foreigners
  • Career development center
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate for short and long-term projects (ex. to USA or Switzerland)
  • Benefit package (private insurance, health care, multisport, lunch tickets, and shopping vouchers, etc.)
  • Possibility to be involved in an international project
  • Remote work options
  • Relocation package for foreign applicants as well as for people relocating within Poland
  • Please note that only selected candidates will be contacted
Learn more about EPAM in Poland

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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