Senior Mobility Specialist Shenzhen, China
Senior Mobility Specialist Description
Job #: 74845
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Currently we are looking for a Senior Mobility Specialist for our Shenzhen office to make the team even stronger.
DESCRIPTION
Currently we are looking for a Senior Mobility Specialist for our Shenzhen office to make the team even stronger.
Responsibilities
- Provide complex assistance, and to handle non-standard situations
- Work in fast-paced environment
- Consult less senior members on issues of standards, methods and tools used in global mobility processes
- Coordinate the preparation of documents for work visas to China, Vietnam, Japan and other APAC countries (initial application, visa renewal, maintenance of status)
- Prepare relocation logistics for employees and their family members
- Act as the primary service contact for managers, recruiters, HRs and employees throughout the relocation process
- Provide full information and ad hoc assistance efficiently and within SLAs
- Track and register statuses of relocation cases, reporting issues/impediments and actions/solutions on a regular basis
- Disclose process gaps or growth areas and actively address them to improve the existing process
- Identify and resolve off- and onboarding issues and ensure that the relocation process is seamless
- Communicate corporate policies to employees and enforce compliance
- Report on case progress, relay stakeholder feedback and supply case statistics to management
- Perform quality work within deadlines with and without direct supervision
Requirements
- Completed University degree
- At least 3 years of work experience, preferably in Immigration, Legal, Travel, or HR
- Proficiency in English (C1 or C2)
- Ability to follow established processes and contribute to their improvement when needed
- Ability to negotiate and problem solve effectively
- Ability to learn quickly, multitask, and display initiative
- Ability to successfully cooperate with various stakeholders to achieve results
- Excellent planning and organizational skills
- Resilience and willingness to work in a deadline-driven, flexible schedule environment
- Proven proactiveness to handling assignments and streamlining workflow
- Excellent communication skills
- Strong customer focus and ability to use in practice service excellence principles
- Knowledge of commonly used office and collaboration tools (Office, Google Drive, SharePoint, etc.)
We offer
- Experience exchange with colleagues all around the world
- International projects
- Opportunities for self-realization
- Friendly team and enjoyable working environment
- Engineering, corporate and social events
- Professional & soft skills trainings, medical & family care programs, and forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
- Free English classes
- Online training course library, mentoring, career development and potential partial grant of certification
- Flexible working schedule
- Compensation for sick leave and paid time off
- Tech talks and hackathons
- Referral bonuses
