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Senior Delivery Manager Krakow, Poland

Senior Delivery Manager Description

Job #: 63136
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


Currently we are looking for a Senior Delivery Manager for our Krakow office.

Being a Senior Delivery Manager at EPAM means a lot. Becoming one of us you will gain an amazing opportunity to develop a long-lasting technology-oriented management career that would remain focused on delivering world class solutions to a wide range of clients associated with multiple domains and verticals.

Taking a Senior Delivery Management role at EPAM you will be responsible for designing, implementing, and constantly improving delivery practices, team cooperation and its development while ensuring the game plan alignment. Moreover, you will also have a chance to cooperate with in-market internal competency centers and practices like Cloud, Big Data or Digital Engagement to leverage your capabilities and to maximize the value provided to the client.

Staying close to the client you will become a trusted partner who per understanding their needs, challenges, and opportunities would be in position to tailor proper solutions using cutting edge technology stack when working with best-in-class talents across the globe.

When supporting the client, you would be also contributing to our Global Delivery Organization that is constantly extending its scope of interest streamlining internal processes, adapting new skillsets and industry standards, and exploring exciting opportunities for our staff members by kicking-off multi-discipline initiatives impacting a piece of the world we live in.

We are hoping you could bring ideas, maturity, and expertise as we would love to learn from your story welcoming you to our Delivery Management community where we put a lot of attention to Engineering and Operational Excellence principles that are driving career advancement.


  • Delivery Management:
    • Take end-to-end accountability for delivery across your programs and its results
    • Build Delivery Roadmap and Book of Work along with estimations on scope, budget, and time
    • Adjust a Resource Plan/ Team Roster in terms of roles, seniority, and quantity required to successfully achieve a project goal
    • Look after a Solution Architecture design and oversee its implementation
    • Provide technical guidance and oversight for teams and managers under your supervision
    • Establish an Account Development Plan working together with Account Management unit
    • Ensure appropriate Delivery Health status reporting and back-to-green plans wherever necessary
    • Define criteria concerning deliverability, performance, and cost
    • Generate an added value to the client by bringing innovative solutions resolving business problems that using technology can provide efficiency and user experience improvements
    • Safeguard appropriate software development processes and engineering standards are in place
  • Project Management:
    • Establish a long-term partnership with your clients and manage their expectations
    • Act as a single point of contact and responsibility over any delivery-related matter, including escalations, upsells, ramp-downs etc
    • Capture all delivery, people, and client-related risks, report them timely
    • Create and execute a mitigation game plan addressing defined risks looking for best suitable options for all parties, stay close to the client and EPAM Leadership
    • Guide your delivery staff sharing best practices, streamlining delivery processes, and removing impediments
    • Take care of a governance process per selected engagement model
    • Participate in contract extension discussion and work alongside Account Management on client proposals and statements of work
    • Assist in drafting and reviewing an engagement revenue and margin forecasts
    • Review invoices calculation per Team Roster and chosen engagement model
    • Cooperate with competency centers, practices, R&D and consulting centers addressing complex challenges improving EPAM capabilities you offer to the client
  • Resource Management:
    • Bring talented people to EPAM and to all programs you are overseeing
    • Act as a Business Unit partner across the project portfolio
    • Keep seniority and people-focus on the appropriate level the organization is moving on
    • Supervise project assignment for individuals being a part of your organization
    • Conduct performance appraisals and compensation reviews within your talent pool
    • Support knowledge management across the organization, define skills/ technologies to be learned and request respective trainings
    • Create a space for Innovation and constant Learning & Development activities
    • Find yourself as a coach and mentor fewer senior individuals
    • Perform motivation actions keeping the team united and goal oriented
    • Grow your delivery organization


  • Solid expertise in IT Project and Program Management, including overseeing several engagements in parallel, Stakeholder and Escalation Management, and in establishing appropriate Governance structure
  • Proven experience in running 50+ FTE software delivery organizations
  • Excellent knowledge and practice of Agile software development methodologies
  • Familiarity with IT consulting engagement models
  • Inspiring leadership and extensive communication skills
  • Rich grasp of technical landscape across various technology stack and readiness to engage with the client in Solution Architecture discussion
  • Demonstrated skills in Talent Management and tailored career advancement opportunities
  • Long-lasting experience in SDLC and solid understanding of software engineering principles and practices
  • Ability to self-start with wide-ranging and end-to-end care of any taken initiative
  • Fluent English, both spoken and written

We offer

  • Team & working conditions:
    • Friendly team and enjoyable working environment
    • Engineering community of industry’s professionals
    • Flexible schedule and opportunity to work remotely
    • Relocation within our offices
    • Corporate and social events
    • Benefits package (health insurance, multisport, shopping vouchers)
  • Stable income:
    • Employment Contract or B2B
    • Regular assessments and salary reviews
    • Participation in the Employee Stock Purchase Plan
    • Referral bonuses
  • Career development:
    • Innovative solutions delivery and engineering excellence
    • Outstanding career roadmap
    • Leadership development, career advising, soft skills and well-being programs
    • Certification (GCP, Azure, AWS)
    • Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru
    • Language classes on English and Polish for foreigners
  • Please note that only selected candidates will be contacted