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Senior ServiceNow Developer Sofia, Bulgaria or Remote

Senior ServiceNow Developer Description


EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


We are looking for an experienced developer to join our growing team and help design and build solutions on the ServiceNow platform. In this role, you will be working on a variety of projects in ITSM, ITOM, HR and other business domains for customers all over the world.

What You’ll Do

  • Extending and improving Service Catalog - create items with appropriate workflows
  • Implementing design of a Service Portal - create a handy UI with tailored content right for user needs
  • UI design and implementation - align the content of Task’s siblings (Change, Incident, Problem, etc.)
  • Extending core functionality by Script Includes, REST APIs, Business Rules
  • Integration with 3rd party services
  • CMDB management
  • Knowledge Base management

What You Have

  • 3+ hands-on experience with development and administration of ServiceNow platform
  • Experience integrating ServiceNow with third-party solutions and tools
  • Hands-on experience with platform upgrade
  • Experience with HTML, XML, CSS, JavaScript, AngularJS, jQuery, Bootstrap
  • Experience with SQL, database design, and data modeling
  • Strong analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Solid understanding of ITSM processes
  • Solid understanding of Agile / SCRUM concepts with experience operating in SCRUM teams
  • ServiceNow Administrator / Implementation Specialist Certifications preferred
  • Strong analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Relevant ServiceNow certification
  • English: B1+

We offer

  • Opportunity to engineer your future
  • Personal development program that will allow you to be valued for your strengths
  • Wide range of professional trainings and workshops
  • Broad projects variety and possible mobility between projects over the time
  • Collaborate in a multicultural environment and exchange best practices with colleagues around the world
  • Varied social benefits; Sports, Transportation and Health programs
  • Employee Stock Purchase Plan
  • Work-life balance and flexible schedule, team buildings and sport opportunities
  • Modern office in the new Infinity Tower business center
  • Remote By Design™ - we provide you with virtual working environment making you able to be productive and work from any location – being your home, a nice sunny terrace, summer or any of the EPAM offices all around the globe

Great! What's Next?

  • Send us your up-to-date CV or LinkedIn profile, representing your skills and past projects’ achievements
  • We’ll get in touch with you and help you ensure you’ve identified the most suitable role we have for you based on your strengths and passion
  • We’ll invite you for follow up technical conversations with your potential future colleagues and/or project, which can be done face to face in a calm meeting room at our office or via video conferencing call from your cozy place
  • At the end we will align how we can best proceed further in a mutual agreement
  • P.S. Want to prepare better and Grow yourself? Check our training and development resources and tailor your own PDP – free for any passionate IT professional at