(Senior) Delivery Manager – Digital (Dutch or French Speaking) Brussels, Belgium

Responsibilities

• Hands-on technology practitioner who is able to suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
• Manage customer expectations and relationship. Manage CXO level client relationships, looking for opportunities to up/ cross-sell products and services through relationship management
• Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early
• Create, present and advocate solution architectures and approaches with deep technical details; as well as conduct solution architecture review/audit, calculate and present ROI
• Participate in the full cycle of pre-sales activities, drive time pressured preparation of customer proposals (including fixed-price), define the implementation and design for the solution, present the proposed solution architecture to the customer and the statements of work from delivery perspective
• Hands-on delivery management experience covering the full project initiation and life cycle: lead management, qualification for the bid/financing, drive solutioning and staffing, client management, delivery and execution governance. Accountable for delivery from financial, sourcing, development and business perspectives
• Run multiple delivery streams and clients, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps
• Lead implementation of the solutions from establishing project requirements and goals to solution "go-live"
• Hands-on management of delivery stream along with management & growth of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department

Requirements

• Must speak Dutch or French (Professional C1 level or higher)
• Experience in building delivery teams and solutions
• Proven experience in driving scalable enterprise initiatives
• Prior exposure to industry digital programs; specifically around Digital, Salesforce, CRM, Mobile Applications and Omni-Channel B2B/B2C
• Proven experience of hands-on managing delivery of an organization of 50 FTE and or high business impact engagements of a similar size
• Proven experience in driving large-scale transformational initiatives, ideally initiatives in large enterprises impacting both organizational and technological components of an organization
• Experience with presales, contracting
• Experience in building and leading geographically distributed delivery teams, including experience in working with customer’s distributed team and defining right target operating model
• Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams preferable
• Expected to have exceptional organization, leadership and stakeholder management skills
• Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
• Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment

We Offer

• 20 paid holiday days + 6 compensation days
• Private healthcare insurance (DKV) free for all household
• Pension plan (AG – disability, death and pension)
• Daily restaurant tickets 7€ face value
• Eco-cheques
• JC gross bonus
• EOY premium
• Simple and double holiday pay
• Commuting to work- costs reimbursement OR Company Car + energy card
• IT equipment: e.g. laptop + mobile subscription
• Annual Salary Review
• Great learning and development opportunities
• Unlimited access to LinkedIn learning and online libraries
• Regular Corporate and Social Events
• The opportunity to be part of a diverse and multicultural company
• Certain benefits and perks may be subject to eligibility requirements

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential