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Delivery Director, Consumer Packaged Goods and Retail (m/f/d) Germany

Delivery Director, Consumer Packaged Goods and Retail (m/f/d) Description

Job #: 91700
Are you passionate about the Retail and Consumer Packaged Goods industry and want to leverage technology to drive transformation for CPG&R clients in our striving DACH region?
Do you want to play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define a culture of continuous improvement, while being accountable for the overall project delivery, client satisfaction and the management of expectations?
Then you have an opportunity to work with the best-in-class engineering, digital innovation and design teams supporting you to shape product vision. As Delivery Director, you will play a vital role in shaping products of our customers that impact the lives of millions of people worldwide.
Come join us!

What You Have

  • You speak German and English fluently
  • You value an international and multi-cultural environment
  • You have a can-do attitude with desire to deliver most suitable solutions to our customers
  • You are looking to provide your capabilities to establish a structure for sustainable, yet high performance delivery in collaboration with customers and EPAM stakeholders
  • You feel comfortable in a startup-like environment backed by a global company
  • Although you bring along broad experience, you still have the drive to learn new things as customers and projects need it
  • You value teamwork and partnership
  • You consider continuous improvement your natural mindset


  • Identify new growth opportunities based on market knowledge, personal network and technology trends in top-tier and mid-tier customer segment
  • Act as a trusted advisor with the CGP&R space, providing consultative solutions
  • Participate in and drive RFP process with customer prospects together with colleagues from business development, account management and solution architecture
  • Equip account managers and sales teams with the knowledge, materials, advice and support required to enable you to pursue opportunities within Retail and Consumer Products clients and prospects
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth of practice activities within our Retail and Consumer Products portfolios
  • Coordinate effort estimation and contract negotiations process for new deal proposals
  • Management of multiple customer projects in close collaboration with EPAM onsite and nearshore resources taking care of quality, timeline and budget with hands-on delivery engagement
  • Day-to-day collaboration with the customer. Management of potentially difficult stakeholders
  • Travel up to 20%-30% of working time to work onsite with customers
  • Capacity planning and staffing together with EPAM support functions
  • You are responsible for risk management and mitigation actions
  • Align with Business Unit goals and objectives, support company financial goals including revenue and profit targets


  • Demonstrable broad and deep expertise in Retail and Consumer products and clients in the DACH region
  • Deep industry experience in trend-setting, digital & innovative technology focused leadership positions, or the equivalent from a recognized consultancy practice
  • Steering a client from both process and technical side with a leaning toward solution optimisation
  • Broad technical skillset with a strong focus on modern web technologies and architectures
  • Consultative and proactive mindset and appearance
  • Strong communication skills including experience in presentation for and management of senior stakeholders
  • Hands-on technical experience in programming or systems engineering that enables you to participate, lead and contribute value in technical discussions
  • Experience in participation and leading of competitive RFP/RFQ scenarios – evaluating, presenting solution options and deal closure
  • Possible startup experience as a technology entrepreneur, regardless of past success or if you are still looking to prove your believes
  • Fluency in written and spoken English and German

We Offer

  • EPAM Employee Stock Purchase Plan (ESPP)
  • 30 days holiday per annum
  • Company Pension Scheme
  • Competitive compensation depending on experience and skills
  • Regular performance assessments
  • Opportunities for personal and professional growth
  • Unlimited access to LinkedIn learning solutions
  • Friendly and enjoyable working team
  • Relocation package support
  • Regular corporate and social events
  • Flexible and remote working opportunities
  • All benefits and perks are subject to specific eligibility requirements

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

Why join EPAM

  • Work across markets and verticals and gain exposure to a great variety of projects and cutting-edge technologies
  • Become part of a global community of almost 60,000 well-connected experts across 50+ countries: enjoy a career without borders within an international environment and relocation opportunities
  • Carve your career path: as the Fastest-Growing IT Services Company in the Fortune 100 List, EPAM is committed to help you discover your fullest potential by creating career plans that best suit you and your future plans
  • EPAM Germany was named a Top Company 2022 & 2023 by Kununu for its people centric culture built on life-long learning