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IT Service Management Consultant (ITSM) Lithuania or Remote

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IT Service Management Consultant (ITSM) Description

DESCRIPTION


Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as an IT Service Management (ITSM) Consultant and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.

If you're ready to play a key role in optimizing ITSM processes, expanding ServiceNow usability at scale, reducing platform sprawl and driving automation in a dynamic and innovative environment, we want to hear from you!

What You’ll Do

  • Collaborate with the business and IT stakeholders to understand the business needs
  • Ability to analyze current state and provide vision for innovations
  • Design ESM framework
  • Collaborate with the architect and development team

What You Have

  • Understanding of development processes and frameworks
  • Knowledge of Agile (Scrum, SAFe)
  • Familiarity with UML, IDEF0, BPMN
  • Expertise (ideally certification) in ITSM/ITIL practices and adjacent areas plus ServiceNow modules (ITBM, HRSD, GRC, ITOM, etc.)
  • Skills in effective negotiation
  • English level – C1

We Offer

  • Salary range 5600-8000 EUR gross, based on your experience and interview results
  • Outstanding career development roadmap to accelerate your journey
  • Engineering community of industry’s top professionals
  • Certification and mentoring programs, training, and unlimited access to LinkedIn Learning
  • Innovative solutions delivery to the world’s industry leaders
  • Regular assessments and salary reviews
  • Bonuses for participating in the referral program
  • Participation in the Employee Stock Purchase Plan
  • Flexible schedule and opportunity to work remotely from any place in Lithuania
  • Friendly team and enjoyable working environment
  • Relocation within offices in 50+ countries with throughout support for you and your family
  • Three additional vacation days and four trust days a year (sick leave without a medical certificate)
  • Private health insurance and corporate discounts for family members

About EPAM

  • As consultants, designers, architects, engineers and trainers, at EPAM we focus on building long-term partnerships with our customers, enabling them to reimagine their businesses through a digital lens. We help our customers become faster, more agile and more adaptive enterprises, by delivering solutions through best-in-class engineering, strategy, design, consulting, education and innovation services

在亿磐成长

周剑
解决方案架构师
苏州

朱晓华
首席软件测试工程师
苏州

金秋
首席软件工程师
苏州

我们在世界其他地方。。。