Senior Infrastructure Support Engineer Remote
Senior Infrastructure Support Engineer Description
We are currently seeking a remote Senior Infrastructure Support Engineer to join our team. In this role, you will be responsible for monitoring Windows-based systems, carrying out basic network administration and troubleshooting, and working effectively without needing explicit instructions.
At EPAM Belarus, employees have the flexibility to choose the environment that suits them best. You can work from any location in Belarus, whether it's your home or our offices in Minsk, Grodno, Brest, Gomel, Mogilev or Vitebsk.
#LI-DNI
Responsibilities
- Monitor Windows-based systems and carry out basic network administering and troubleshooting
- Administer patching and software deployment areas (SCCM and Intune)
- Work effectively when no explicit instructions and handle complex tasks independently
- Troubleshoot and provide technical support for Windows-based systems
- Write scripts using PowerShell for automation and other tasks as needed
- Ensure adherence to ITIL standards and best practices for infrastructure support
- Maintain and update technical documentation for infrastructure systems
Requirements
- Minimum of 3 years of experience in Infrastructure Support Engineering
- Expertise in monitoring of Windows-based systems, practical admin experience with SCOM is an advantage
- Proficiency with administering patching and software deployment areas (SCCM and Intune)
- Strong scripting skills (PowerShell)
- Expertise in Windows Administering
- Basic network administering and troubleshooting skills
- Advanced troubleshooting skills
- Good verbal and written skills in English at a B2+ level
Nice to have
- Proficiency with Azure infrastructure (as an MS Systems Engineer)
- Background in virtualization (Hyper-V, VMWare, Failover clustering)
- Skilled in MS System Center - SCOM, SCCM, SCO, SC HVMM
- Knowledge of NTFS
- Proficiency with Office 365 and Microsoft Exchange
- ITIL Foundation, ServiceNOW, Asset Management (CMDB) knowledge
- Ability to write technical documentation in English
- Basic knowledge of network monitoring
- Experience with databases and Jenkins administering
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here, you will collaborate with multi-national teams, contribute to numerous innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. No matter where you are located, you will join a dedicated, creative, diverse community to help you discover your fullest potential.
