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Senior UX Designer Remote

Senior UX Designer Description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We're on the lookout for a Senior UX Designer to augment our remote team, primarily catering to our Conversation Platform division.

The role demands the implementation of human-centered design techniques to troubleshoot customer hurdles and craft User Journeys and User Flows. Your chief responsibilities will encompass the design of an experience focused on our conversation platform, incorporating elements like the virtual agent console and ChatGPT. Tasks also include delivering wireframes and prototypes for concept testing, carrying out detailed visual and UX design, and constructing a governance strategy encompassing workflow, standard practices, and documentation. The ideal candidate will articulate a discernible UX vision, guide strategy, explore a plethora of design directions, and evaluate concepts.

Responsibilities

  • Crafting and implementing an experience strategy for the conversation platform, inclusive of virtual agent console and ChatGPT
  • Supplying wireframes and prototypes to facilitate concept testing and detailed visual and UX designs to propel tactical initiatives
  • Establishing a governance strategy that integrates workflow, best practices, and documentation
  • Communicating a clear UX vision and steering strategy
  • Investigating varied design directions, assessing concepts, and initiating idea generation with stakeholders
  • Building empathy and insights about customers from data to align design team goals and stakeholders
  • Projecting an ideal vision, testable hypothesis, and refining the ultimate vision based on testing results
  • Actualizing the experience through implementation, content production, and scaling

Requirements

  • A minimum of three years' experience in UX Design
  • A bachelor's degree or equivalent experience in Design, Human-Computer Interaction, or a pertinent field
  • Knowledge of customer journey mapping and design documentation
  • Capability to deliver clear materials elucidating design rationale and tailor communications for diverse audiences
  • Proficiency across prototyping, wireframing, visual communication, and experience strategy
  • Robust analytical skills with the capacity to establish key goals and rally stakeholders
  • Excellent English communication skills, both written and verbal, with proficiency on at least an upper-intermediate level

Nice to have

  • Prior experience in designing conversation platforms and chatbots
  • Familiarity with A/B testing and experimentation

We offer

  • Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
  • Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
  • Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
  • Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
  • Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
  • Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
  • Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
  • Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
  • Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!
  • Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home

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我们在世界其他地方。。。